State Farm® Insurance Agent Jeri McKinley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katherine G
November 18, 2025
5
out of
5
rating by Katherine G
"I have been a customer at Jeri McKinleys office for years they are always so helpful. Mirna is absolutely AMAZING!!!!!!"
Vamsee penagaluru
November 17, 2025
5
out of
5
rating by Vamsee penagaluru
"Katie Was very detailed and responsive She explained everything clearly and got me the best rates. Would go back to her without hesitation."
Mary Rodriguez
November 14, 2025
5
out of
5
rating by Mary Rodriguez
"I had a great experience with John from State Farm, not Jake. It was John., He was kind understanding patient and most of all saved me $80 a month from my now ex insurance.. Thank you, John for all you do, kudos ! keep up the good work"
Nola Evans
November 12, 2025
5
out of
5
rating by Nola Evans
"Patrik was personable, knowledgeable, and efficient. I felt very comfortable working with him."
Kory Pippin
November 7, 2025
5
out of
5
rating by Kory Pippin
"Patrick was super helpful in designing affordable coverarge for my Home & Auto which is harder and harder to find in the Greater Houston Area."
We responded:
"Thank you, Kory! I'm happy to hear that Patrick was able to assist you in finding affordable coverage for your home and auto. It's great to know we could help in the Greater Houston Area. If you need anything else, feel free to reach out!"
Paul & Kathy Muessig
October 27, 2025
5
out of
5
rating by Paul & Kathy Muessig
"Nowadays one can by insurance online for a cheap price. And that’s all you get. However the best customer service we have ever had was from the office of Jeri McKinley in Houston. Each and every employee was professional in returning all phone calls and thorough follow ups to all our questions. They worked on our problem for 5 months and got us the refund from FEMA that was owed us. We would never have seen our refund check without their persistence. If we had continued to live in Houston we would definitely have bought our policies again with this tireless team at State Farm in the Heights. Best service ever."
We responded:
"Thank you, Paul & Kathy, for your wonderful feedback! I'm so happy to hear that our team provided the best service you've experienced. It's great to know that our persistence paid off in resolving your issue with FEMA. If you ever find yourself needing assistance again, we're just a call away. Thanks for your kind words!"
Heath Lemond
October 20, 2025
5
out of
5
rating by Heath Lemond
"Jazzmyn was great very professional, happy and upbeat and I really feel like she listened to my needs and what I wanted, I couldn't be more happier with the service and coverage I now have thank you Jazzmyn!"
We responded:
"Thank you for your review, Heath! I'm delighted to hear that Jazzmyn provided you with such a positive experience. It's wonderful to know that you feel satisfied with the service and coverage. If you ever need anything else, feel free to reach out!"
Tara Sullivan
October 7, 2025
5
out of
5
rating by Tara Sullivan
"Keily was lightning fast at helping me add a new vehicle to my policy. I have always had great experiences with State Farm."
We responded:
"Thank you for your review, Tara! I'm happy to hear that Keily was able to assist you quickly with adding your new vehicle. We appreciate your continued trust in us and are glad you've had great experiences. Let us know if there's anything else we can do for you!"
Mina Ali
October 6, 2025
5
out of
5
rating by Mina Ali
"They were very patient and helpful with me. They gave great customer service and answered all of my questions!"
We responded:
"Thank you, Mina! I'm happy to know you received excellent customer service and found our team patient and helpful. We're always here to answer your questions and assist with your insurance needs. Let us know if there's anything else we can do for you!"
Steven Lopez
October 1, 2025
5
out of
5
rating by Steven Lopez
"Just went in for a quick question. Friendly and quick service. 😁😁😁"
Zameer Zaman
September 29, 2025
5
out of
5
rating by Zameer Zaman
"State Farm has been amazing for me and my family. I live in Montana and my parents are in Houston, and they’ve taken care of us in both states with no issues. John, my agent, wasted no time—he emailed me right away, called me, and set everything up just how I needed. Between three houses and eight vehicles, I thought it would be complicated, but he made it super easy. Honestly, I can’t complain at all. If you get a chance to work with John, do it—he’ll make it happen for you!"
We responded:
"Thank you, Zameer, for sharing your experience! I'm happy to hear that John was able to assist you and your family so effectively across different states. Managing multiple properties and vehicles can be daunting, but I'm glad John made it seamless for you. If there's anything else we can do for you, just let us know!"
Heather Fleeger
September 25, 2025
5
out of
5
rating by Heather Fleeger
"Katie was very helpful in providing me with the coverages that I needed. The process was smooth and easy. Thanks for your kindness and for answering all of my questions Shopping for new insurance is never pleasant. Thanks, Katie, for making it easy."
We responded:
"Thank you, Heather! I'm happy to hear that Katie was able to assist you with your coverage needs and make the process smooth and easy. Shopping for insurance can be daunting, so it's great to know Katie made it more pleasant for you. If you have any more questions or need further assistance, feel free to reach out!"
Christian Genitempo (Cgtempo)
September 19, 2025
5
out of
5
rating by Christian Genitempo (Cgtempo)
"Patrick Furdon helped me with a new auto policy and I didnt even have to make a phone call!"
We responded:
"Christian, thank you for sharing your experience! I'm happy to hear that Patrick was able to assist you with your new auto insurance so efficiently. If you have any more questions or need further assistance, feel free to reach out anytime!"
Emma Sulpizio
September 18, 2025
5
out of
5
rating by Emma Sulpizio
"Katie was very helpful and knew the answer to all of my questions! Highly recommend!!!"
We responded:
"Thank you for your review, Emma! I'm happy to hear that Katie was able to assist you so effectively. We appreciate your recommendation and are always here to help with any insurance needs you may have. Thanks for choosing us!"
Beverly Richardson
September 17, 2025
5
out of
5
rating by Beverly Richardson
"Excellent response time, great staff, very accommodating. I have been with them. State Farm for years. Thank you for being here. Beverly"
We responded:
"Thank you, Beverly! I'm happy to hear that you've had such a positive experience with our team and that we've been able to meet your insurance needs over the years. Your trust means a lot to us. If there's anything else we can do for you, just let us know!"
Gerardo Zuniga
September 3, 2025
5
out of
5
rating by Gerardo Zuniga
"Keily immediately took care of my request and was friendly and helpful. Great interaction."
We responded:
"Thank you, Gerardo! I'm happy to hear that Keily was able to assist you promptly and provide a friendly experience. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Monika Thiede
September 3, 2025
5
out of
5
rating by Monika Thiede
"I had the pleasure as having Patrick as my State Farm representative. He was extremely knowledgeable about auto & life insurance bundles. He helped me find the perfect policy that feels like it’s truly tailored to me and my needs."
We responded:
"Thank you for your review, Monika! I'm happy to hear that Patrick was able to assist you with finding the right auto and life insurance bundles. Our team is dedicated to providing personalized service, and it's great to know that you felt your policy was tailored to your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Laura Kendall
September 2, 2025
5
out of
5
rating by Laura Kendall
"Worked with John Schilz - Very responsive, friendly and professional!"
We responded:
"Thank you, Laura! I'm happy to hear about your positive experience with John. Our team is committed to providing responsive and professional service. If you need anything else, feel free to reach out!"
Angelica
August 26, 2025
5
out of
5
rating by Angelica
"I’ve been with this Team for over a decade and the customer service speaks for its self. I even shopped around curious what “else” was available and came right back for my 3rd vehicle. And John was amazing helping me customize my plan to exactly what I wanted."
We responded:
"Angelica, thank you for your loyalty over the years! I'm happy to hear that John was able to assist you in customizing your plan to fit your needs. We’re always here to help with anything you need. Let us know if there's anything else we can do for you!"
Salazar Ruiz Luis Raul
August 15, 2025
5
out of
5
rating by Salazar Ruiz Luis Raul
"We have been using this office for years and are very pleased with the attention, advice, and service. Professional and honest, we always we feel like we are dealing with family there. I would not hesitate to recommend this office for any insurance related needs. Especially helpful when dealing with our new additional teen drivers and our life insurance protection. We will be clients for life. Thanks Keily, Jeri and the whole team!"
We responded:
"Thank you, Salazar, for your wonderful feedback! I'm so happy to know that you feel like family with us and appreciate the professional and honest service. It's great to hear that Keily, Jeri, and the team have been especially helpful with your insurance needs, including those new teen drivers! We're here for you anytime. Thanks for being a valued part of our community!"
Amber Canedo
August 8, 2025
5
out of
5
rating by Amber Canedo
"We have been with State Farm nearly all of my life. We were with Mitzi Shields until Jerri McKinley took over and we have been with this wonderful office ever since. Mirna takes great care of us! She is responsive, professional and always gets us the help we need immediately! We love our State Farm people!!"
We responded:
"Thank you, Amber for your kind review! We look forward to taking care of your insurance needs in the future. We appreciate you as a customer!"
Christopher Hampton
July 31, 2025
5
out of
5
rating by Christopher Hampton
"Friendly, fast and good pricing. Used them for years"
We responded:
"Thanks, Christopher! I'm happy to know you've had a positive experience with our office over the years. Your trust in our service means a lot. If you ever need anything, feel free to reach out!"
Mike
July 25, 2025
5
out of
5
rating by Mike
"These guys are absolutely awesome. Keily is extremely helpful and handles all policy changes/adds/additions super fast. Very grateful for all they do!"
We responded:
"Mike, thank you so much for sharing your wonderful experience with Keily and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Alvin Blaker
July 25, 2025
5
out of
5
rating by Alvin Blaker
"Last month, my 19-year-old son was home on break from school. Parents worst nightmare is my son was involved in a head-on collision. From beginning to end working with State Farm, every member I spoke to in different departments had the utmost professionalism and care with dealing on every aspect of this incident. Even though my son was found liable in the wreck, it didn’t stop the team at State Farm from expediting, reassuring, and caring for every need to settle the claim. I usually bounce around, looking for the cheapest price for auto insurance. But after this kind of Care, I refuse to change my insurance company from State Farm. And it All started with my agent Jeri McKinley."
We responded:
"Thank you for your heartfelt review, Alvin! I'm truly grateful for your kind words about our professionalism and care during such a challenging time. It's wonderful to know our team was able to provide the support and reassurance you needed. We're committed to being there for you and your family whenever you need us. And most of all we are thankful your son is ok! Please let us know if there is anything else we can do for you!"
Amber Eakin
July 22, 2025
5
out of
5
rating by Amber Eakin
"John provided a great experience when signing up for auto insurance! He was timely with communication, outlined coverage in a way that I could understand, and made the process very easy. Thank you, John for making the insurance purchase easy!"
We responded:
"Thank you for your review, Amber! I'm happy to hear that John made your auto insurance sign-up smooth and understandable. We appreciate your feedback and are always here to assist with any future needs. Thanks for choosing us! "