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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maya Long

December 23, 2025

5  out of  5
rating by Maya Long
"Katie Galbierz was the most helpful person! I had never gotten my own car insurance, as I was just paying my mother when I was attached to hers. I didn't know anything about all the lingo, and Katie patiently talked me through everything for a whole hour (!!) just to help me understand everything, even when she knew I wasn't ready to purchase any insurance since I was still shopping around. She then called in a couple times later just to check, but never made me feel rushed as I was so busy with my new job I just didn't have the time to compare quotes. I finally called her back 6 months later! and she was still her helpful self and so lovely. She helped me not only purchase the insurance I wanted with a better quote than anyone else, but also walked me through the the smaller stuff like downloading the app, registering for paperless, etc. She was so informative, but also warm and approachable. If you ever need help with any questions, Katie is the person to ask for!"
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Drew Traylor

December 19, 2025

5  out of  5
rating by Drew Traylor
"Patrick was extremely helpful and efficient in getting me set up with my coverage"
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Kanishka WN

December 18, 2025

5  out of  5
rating by Kanishka WN
"Angela was very helpful and professional when I needed to upgrade my insurance to full coverage. She explained everything clearly, answered my questions patiently, and made the process easy. I really appreciate her excellent customer service and support."
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Paulina Guajardo-Noda

December 11, 2025

5  out of  5
rating by Paulina Guajardo-Noda
"Patrick was extremely helpful in finding me the best option and making it a smooth transition process for my new insurance. I truly appreciate his help and getting me better rates than before!"
We responded:
"Paulina, thank you for your wonderful feedback! I'm glad Patrick could assist you in finding the best option and making the transition smooth. It's great to know you're satisfied with your new rates. If you have any more questions or need further assistance, feel free to reach out!"
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Alex F

December 8, 2025

5  out of  5
rating by Alex F
"I have been a very happy and satisfied customer for nearly 20 years. Jeri and her wonderful staff (Keily, Angela, Mirna and all) are very friendly,, respectful, honest and will give you the best coverage and usually lowest pricing for insurance. Give them a try, you won’t be disappointed."
We responded:
"Thank you, Alex! I'm so glad to hear about your satisfaction over the years. Jeri and the team truly appreciate your kind words. We're committed to providing friendly and honest service with great coverage options. Let us know if there's anything else we can do for you!"
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Katherine G

November 18, 2025

5  out of  5
rating by Katherine G
"I have been a customer at Jeri McKinleys office for years they are always so helpful. Mirna is absolutely AMAZING!!!!!!"
We responded:
"Thank you, Katherine for your kind words! We love taking care of your insurance needs!"
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Vamsee penagaluru

November 17, 2025

5  out of  5
rating by Vamsee penagaluru
"Katie Was very detailed and responsive She explained everything clearly and got me the best rates. Would go back to her without hesitation."
We responded:
"Thank you, Vamsee, for sharing your experience! I'm happy to hear that Katie provided detailed and responsive service, ensuring you received the best rates. We appreciate your trust and look forward to assisting you again. Let us know if there's anything else we can do for you!"
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Mary Rodriguez

November 14, 2025

5  out of  5
rating by Mary Rodriguez
"I had a great experience with John from State Farm, not Jake. It was John., He was kind understanding patient and most of all saved me $80 a month from my now ex insurance.. Thank you, John for all you do, kudos ! keep up the good work"
We responded:
"Thank you for your review, Mary! I'm delighted to hear about your positive experience with John. It's wonderful that he was able to assist you and help you save money. Your kind words mean a lot to us. Let us know if there's anything else we can do for you! "
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Nola Evans

November 12, 2025

5  out of  5
rating by Nola Evans
"Patrik was personable, knowledgeable, and efficient. I felt very comfortable working with him."
We responded:
"Thank you for your feedback, Nola! I'm happy to hear that Patrik made your experience comfortable and efficient. Our team is dedicated to providing knowledgeable service. Let us know if you need anything else!"
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Kory Pippin

November 7, 2025

5  out of  5
rating by Kory Pippin
"Patrick was super helpful in designing affordable coverarge for my Home & Auto which is harder and harder to find in the Greater Houston Area."
We responded:
"Thank you, Kory! I'm happy to hear that Patrick was able to assist you in finding affordable coverage for your home and auto. It's great to know we could help in the Greater Houston Area. If you need anything else, feel free to reach out!"
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Paul & Kathy Muessig

October 27, 2025

5  out of  5
rating by Paul & Kathy Muessig
"Nowadays one can by insurance online for a cheap price. And that’s all you get. However the best customer service we have ever had was from the office of Jeri McKinley in Houston. Each and every employee was professional in returning all phone calls and thorough follow ups to all our questions. They worked on our problem for 5 months and got us the refund from FEMA that was owed us. We would never have seen our refund check without their persistence. If we had continued to live in Houston we would definitely have bought our policies again with this tireless team at State Farm in the Heights. Best service ever."
We responded:
"Thank you, Paul & Kathy, for your wonderful feedback! I'm so happy to hear that our team provided the best service you've experienced. It's great to know that our persistence paid off in resolving your issue with FEMA. If you ever find yourself needing assistance again, we're just a call away. Thanks for your kind words!"
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Heath Lemond

October 20, 2025

5  out of  5
rating by Heath Lemond
"Jazzmyn was great very professional, happy and upbeat and I really feel like she listened to my needs and what I wanted, I couldn't be more happier with the service and coverage I now have thank you Jazzmyn!"
We responded:
"Thank you for your review, Heath! I'm delighted to hear that Jazzmyn provided you with such a positive experience. It's wonderful to know that you feel satisfied with the service and coverage. If you ever need anything else, feel free to reach out!"
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Tara Sullivan

October 7, 2025

5  out of  5
rating by Tara Sullivan
"Keily was lightning fast at helping me add a new vehicle to my policy. I have always had great experiences with State Farm."
We responded:
"Thank you for your review, Tara! I'm happy to hear that Keily was able to assist you quickly with adding your new vehicle. We appreciate your continued trust in us and are glad you've had great experiences. Let us know if there's anything else we can do for you!"
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Mina Ali

October 6, 2025

5  out of  5
rating by Mina Ali
"They were very patient and helpful with me. They gave great customer service and answered all of my questions!"
We responded:
"Thank you, Mina! I'm happy to know you received excellent customer service and found our team patient and helpful. We're always here to answer your questions and assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Steven Lopez

October 1, 2025

5  out of  5
rating by Steven Lopez
"Just went in for a quick question. Friendly and quick service. 😁😁😁"
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Zameer Zaman

September 29, 2025

5  out of  5
rating by Zameer Zaman
"State Farm has been amazing for me and my family. I live in Montana and my parents are in Houston, and they’ve taken care of us in both states with no issues. John, my agent, wasted no time—he emailed me right away, called me, and set everything up just how I needed. Between three houses and eight vehicles, I thought it would be complicated, but he made it super easy. Honestly, I can’t complain at all. If you get a chance to work with John, do it—he’ll make it happen for you!"
We responded:
"Thank you, Zameer, for sharing your experience! I'm happy to hear that John was able to assist you and your family so effectively across different states. Managing multiple properties and vehicles can be daunting, but I'm glad John made it seamless for you. If there's anything else we can do for you, just let us know!"
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Heather Fleeger

September 25, 2025

5  out of  5
rating by Heather Fleeger
"Katie was very helpful in providing me with the coverages that I needed. The process was smooth and easy. Thanks for your kindness and for answering all of my questions Shopping for new insurance is never pleasant. Thanks, Katie, for making it easy."
We responded:
"Thank you, Heather! I'm happy to hear that Katie was able to assist you with your coverage needs and make the process smooth and easy. Shopping for insurance can be daunting, so it's great to know Katie made it more pleasant for you. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Christian Genitempo (Cgtempo)

Christian Genitempo (Cgtempo)

September 19, 2025

5  out of  5
rating by Christian Genitempo (Cgtempo)
"Patrick Furdon helped me with a new auto policy and I didnt even have to make a phone call!"
We responded:
"Christian, thank you for sharing your experience! I'm happy to hear that Patrick was able to assist you with your new auto insurance so efficiently. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Emma Sulpizio

September 18, 2025

5  out of  5
rating by Emma Sulpizio
"Katie was very helpful and knew the answer to all of my questions! Highly recommend!!!"
We responded:
"Thank you for your review, Emma! I'm happy to hear that Katie was able to assist you so effectively. We appreciate your recommendation and are always here to help with any insurance needs you may have. Thanks for choosing us!"
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Beverly Richardson

September 17, 2025

5  out of  5
rating by Beverly Richardson
"Excellent response time, great staff, very accommodating. I have been with them. State Farm for years. Thank you for being here. Beverly"
We responded:
"Thank you, Beverly! I'm happy to hear that you've had such a positive experience with our team and that we've been able to meet your insurance needs over the years. Your trust means a lot to us. If there's anything else we can do for you, just let us know!"
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Gerardo Zuniga

September 3, 2025

5  out of  5
rating by Gerardo Zuniga
"Keily immediately took care of my request and was friendly and helpful. Great interaction."
We responded:
"Thank you, Gerardo! I'm happy to hear that Keily was able to assist you promptly and provide a friendly experience. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Monika Thiede

September 3, 2025

5  out of  5
rating by Monika Thiede
"I had the pleasure as having Patrick as my State Farm representative. He was extremely knowledgeable about auto & life insurance bundles. He helped me find the perfect policy that feels like it’s truly tailored to me and my needs."
We responded:
"Thank you for your review, Monika! I'm happy to hear that Patrick was able to assist you with finding the right auto and life insurance bundles. Our team is dedicated to providing personalized service, and it's great to know that you felt your policy was tailored to your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Laura Kendall

September 2, 2025

5  out of  5
rating by Laura Kendall
"Worked with John Schilz - Very responsive, friendly and professional!"
We responded:
"Thank you, Laura! I'm happy to hear about your positive experience with John. Our team is committed to providing responsive and professional service. If you need anything else, feel free to reach out!"
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Angelica

August 26, 2025

5  out of  5
rating by Angelica
"I’ve been with this Team for over a decade and the customer service speaks for its self. I even shopped around curious what “else” was available and came right back for my 3rd vehicle. And John was amazing helping me customize my plan to exactly what I wanted."
We responded:
"Angelica, thank you for your loyalty over the years! I'm happy to hear that John was able to assist you in customizing your plan to fit your needs. We’re always here to help with anything you need. Let us know if there's anything else we can do for you!"
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Salazar Ruiz Luis Raul

August 15, 2025

5  out of  5
rating by Salazar Ruiz Luis Raul
"We have been using this office for years and are very pleased with the attention, advice, and service. Professional and honest, we always we feel like we are dealing with family there. I would not hesitate to recommend this office for any insurance related needs. Especially helpful when dealing with our new additional teen drivers and our life insurance protection. We will be clients for life. Thanks Keily, Jeri and the whole team!"
We responded:
"Thank you, Salazar, for your wonderful feedback! I'm so happy to know that you feel like family with us and appreciate the professional and honest service. It's great to hear that Keily, Jeri, and the team have been especially helpful with your insurance needs, including those new teen drivers! We're here for you anytime. Thanks for being a valued part of our community!"